Job Description

La Frontera EMPACT-SPC (Suicide Prevention Center), a member agency of La Frontera Arizona, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. This is a great opportunity for Peer Support to join our agency in our Maricopa City office location. We are an EEO/AA employer.

Are you looking for a career to help people but do not have a a degree in behavioral health. Lived experience is valuable to us as we are looking for a Peer Support Specialist. A qualified candidate will have personal experience in receiving behavioral health services, have successfully navigated through the behavioral health system, and is ready to help other on their personal journey . 

The Peer Support position is a full time position which will require some evening hours. Experience working with severely mentally ill adults and the adult system of care is required. The Peer Support position serves as a bridge to ongoing services by coordinating and monitoring RBHA/Community based resources and facilitates delivery of these necessary services and support. Acts as a consumer advocate, assists consumers in the ISP process, assists in crisis intervention and outreach/engagement. The goal is to provide individuals who are voluntary and able to give informed consent, assistance in accessing services. 

Skills / Requirements

  1. Assist the individual served in developing and implementing a self-directed recovery plan, by sharing your own experience, providing support, teaching self-management techniques and reassurance. Follow up and assist with the needs identified in the plan.
  2. Locate and orient the individual served to additional informal supports available in the community and help get them connected. Provide assistance in completing applications for community resources as needed. Participate with team members and agency staff in identifying and removing barriers within the behavioral health system. Provide strengths-based, community-based and culturally competent services for individuals served.
  3. Deliver 40 hours of work per week, with a goal of 30 hours direct client contact, which includes case management as needed. Productivity standards established at a minimum of once a year and as needed due to contract changes. Evening and weekend hours may be required to accommodate the schedules of individuals served. Attend meetings and trainings as requested. Attend regular scheduled weekly supervision. Seek out additional supervision as needed.Complete all tasks agreed upon by timelines given.
  4. Develop and collaborate with an extensive network of community based and RHBA resources. The Peer Support person must know how to access various social/behavioral health community based services that can include but is not limited to: food, clothing, support services, and crisis stabilization/transition services. This can also include making necessary appointments, assisting with scheduling or arranging SMI evaluations when applicable.
  5. Produce complete, timely, thorough, quality clinical documentation of all services rendered, both billable and non-billable, as required. The documentation must include sufficient information about the activity being documented and the client’s participation in, and response to, the activity.


  • Minimum of HS Diploma or equivalent.
  • Bachelor’s degree in related behavioral healthcare field or equivalent work experience preferred.
  • Experience working with severely mentally ill adults and the adult system of care is required.
  • Peer Support Certification is required.
  • Must be a recipient or have received services through the community behavioral health system.
  • Must have the ability and willingness to share their experience of receiving behavioral health services.
  • Must have Fingerprint clearance card / or eligible to obtain one.
  • Must have a valid AZ driver's license with no major infractions in the past three years.
  • Must have regular access to reliable transportation
  • Bi-lingual (Spanish) Diff per hour available.

Additional Requirements and Responsibilities:

  • Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
  • Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
  • Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
  • If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required.