Job Description

EMPACT-SPC (Suicide Prevention Center), a part of La Frontera Arizona, is an industry leading non-profit organization dedicated to providing valuable community resources for crisis management, counseling, and suicide prevention since 1987. This is a great opportunity for a part-time Hotline Specialist to join our dynamic department in Tempe. EMPACT-SPC is an equal opportunity employer.

Job responsibilities include providing telephone crisis intervention for callers contacting multiple hotlines. These responsibilities include triaging for immediate safety or emergency medical attention of callers, assessing caller's needs, determining risk assessments, de-escalating callers, providing advocacy and crisis counseling, information, or referrals. In addition, Hotline Specialists triage for appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services.

SHIFT: Friday, Saturday and Sunday 10:00 pm - 8:00 am  *Overnight Shift*

Skills / Requirements

Bachelor's degree in Behavioral Health Related field required.
Previous Crisis Hotline experience preferred.
Demonstrated ability to remain calm in crisis situations.
Evening, weekend, and/or overnight hours required.
Must have valid Fingerprint Clearance Card, or eligible to obtain.